Refund policy

Because most of our products are custom-decorated or made to order, all sales are final unless the item arrives defective or was produced in error on our part.

Defects & errors. Please inspect your order on arrival. If an item is defective, damaged, or incorrect, contact us within 14 days of delivery at sales@coloradocustomdesignllc.com with your order number and photos. We will repair, replace, or refund the affected item at our discretion.

Custom & bulk orders. Custom and bulk orders require a 50% deposit to begin production; deposits are non-refundable once artwork is approved and production has started. Each custom order includes up to 2 rounds of revisions before production.

Stock items. Unworn, unwashed stock items in original condition may be returned within 14 days for a refund of the product price; return shipping is the customer's responsibility.

Questions? Email sales@coloradocustomdesignllc.com or call 720-925-1003.